Frequently Asked Questions
Need furthur help, Please contact us, we love hearing from you!
1) Email: help@lennylemons.com
2) Live chat support click on the bottom right of the site.
3) Reach out to us on Facebook or Instagram.
US orders: Free Shipping!
International orders: Flat Rate shipping.
Orders 0-$50 have a flat rate fee of $10 (regardless of item count).
Orders over $50 have a $20 flat rate shipping fee of $20.
International customers are responsible for any additional customs fees that incur with your country's policies.
All of our current suppliers are located in China.
We ship directly from our manufacturers to save our customers an additional shipping + packaging cost.
Directly on our site: https://www.lennylemons.com/pages/track-order-status We will send you an email notification as soon as your item ships + with a tracking number when it becomes available from our manufacturers.
Sure do. Please email help@lennylemons.com to inquire.
We FIRMLY stand behind our products. Please see refund + returns page for specific details.
Items will ship separately for no additional cost.
You will receive tracking information for each item after it has shipped.
At Lenny Lemons, we keep to the highest industry standards for payment + processing.
Your credit card information and personal details are encrypted during the payment process. Your payment information is only used for the transaction in question and is not stored.
Most of our items can be machine washed in a light cold cycle.
We find they wash best when turned inside out first for both washer + dryer cycle.
Certain items with tassels, rhinestones, lace, etc should be hand washed and laid flat to dry.
Also, knitted items should be hand washed as well.